Technology services for home and business.

Practical help from Sam for everyday problems, business systems, websites and planned technology projects—without the jargon.

Direct help from Sam On-site travel up to around 50 miles No call centre or hand-offs
Sam, the person behind Sam The IT ManByte hovering beside Sam, ready to guide

Choose your route

Start with your situation.

Home support, business technology and planned digital work need different conversations. Choose the closest route; it does not need to be exact.

Help & Advice

Useful advice, without the noise.

Reviewed, plain-English guidance for common problems and safer technology decisions.

12 reviewed guides
01Computers

Why is my computer slow?

Understand the common software, storage, update and hardware causes before deciding what is worth fixing.

Reviewed with guidance from Microsoft SupportRead guide
02Wi-Fi

How to improve Wi-Fi coverage around your home

Work through placement, interference and coverage checks before buying another extender or replacing the router.

Reviewed with guidance from OfcomRead guide
03Computers

What to do before moving to a new computer

Prepare accounts, files, licences, backups and the old device before starting a computer migration.

Reviewed with guidance from Microsoft SupportRead guide
04Computers

Printer not connecting: first things to check

Check power, connection, queues and the local network before removing drivers or changing the wider setup.

Reviewed with guidance from Microsoft SupportRead guide
05Business

What is Microsoft 365?

Understand how business email, Teams, OneDrive, SharePoint, users and safer sign-in fit together.

Reviewed with guidance from MicrosoftRead guide
06Business

How to prepare technology for a new employee

Use a repeatable checklist for the account, licence, device, access, security and handover a new starter needs.

Reviewed with guidance from National Cyber Security CentreRead guide
07Business

Why business backups matter

Understand what a useful backup protects, what it does not protect and why recovery planning must be tested.

Reviewed with guidance from National Cyber Security CentreRead guide
08Online safety

What to do after clicking a phishing link

Take calm, immediate steps to protect the affected account or device without destroying useful evidence.

Reviewed with guidance from National Cyber Security CentreRead guide
All topics

Browse the complete Help & Advice library.

Find guidance for home technology, security, business systems and websites.

Browse all guides

Service area

Based in Swindon. Now travelling further.

On-site work can now be considered across the closer Swindon area and up to approximately 50 miles away when the job and journey make sense.

Explore the Service Area
Up to approximately 50 miles
Closer area
SwindonWroughtonRoyal Wootton BassettHighworthCrickladeMarlboroughCalneChippenhamDevizesGuide · not to scale

Closer to Swindon

More nearby towns and communities.

The main nearby towns are plotted around Swindon. These additional places are listed separately so every location remains easy to find.

Call-out feesSwindon call-outs are £25, including locations within a 6-mile straight-line radius of SN1. The fee is the same whether Sam travels by bus or car. Purton, GWH Hospital and the Toby Carvery beyond Blunsdon are included. For closer-area addresses outside the £25 band, the call-out fee is £40. Sam confirms the exact postcode and fee before booking.

The list is illustrative rather than exhaustive. Villages and other nearby communities can still be checked.

Check your location and job

Your next step

Tell Sam what you need.

Describe the problem or project in your own words. Sam can clarify the scope and charging approach before you agree to any work.
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